Описание
Business training audience
Business owners
Top management
Managers and responsible executives from all company departments
Business training on effective business communication will help you solve practical problems:
Develop rapport and self-presentation skills
Increase the effectiveness of overcoming communication barriers
Master active and empathic listening techniques and methods
Expand understanding of ways to prevent conflict in business communication
Develop constructive and persuasive communication skills in business interactions
Learn to conduct effective dialogue using questioning and answering techniques
Analyze methods for developing the skills necessary for understanding others and managing relationships
Key topics of business training:
Self-presentation and overcoming communication barriers. How to gain the trust of your interlocutor
Individual communication traits. Express diagnostics of communicative personality type. Effective communication with different people
Goals, format, and structure of dialogue. Questioning techniques. How to improve dialogue effectiveness
Business meetings. Brainstorming and facilitated discussion
Effective team communication. Stages of team development, leader actions to improve teamwork effectiveness at each stage
Persuasive communication. Rules for conveying information, argumentation as a means of persuasion, answers to difficult questions from interlocutors
Constructive interaction. Resisting manipulation. Choosing tactics in conflict situations
Training Duration: 2 days
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