Описание
Business training audience
Business owners
Top management
Managers and responsible executives from all company departments
Business training on developing leadership skills and diagnosing hidden motives of behavior will help you solve practical problems:
Learn methods for diagnosing the personality and behavioral profile of your interlocutor
Analyze how hidden motives manifest themselves in business communication
Develop the ability to predict your interlocutor’s intentions by analyzing their verbal and nonverbal behavior
Master techniques for establishing rapport with different business partners
Develop skills for identifying true and false statements from your interlocutor based on nonverbal cues
Expand your ability to identify your interlocutor’s motives using questioning techniques
Key topics of business training:
Human behavioral motives, their hierarchy and classification. Ways to conceal true motives
Ways to develop observation skills and attentiveness to the interlocutor
Individual characteristics of another person: personality types and behavior patterns
Methods for rapid assessment of the interlocutor to select an appropriate behavior model
Perception and evaluation of a person by external signs: color scheme and style of clothing, accessories as a source of information about the interlocutor
Interpretation of facial expressions, gestures, body language, posture, and movements of the interlocutor to diagnose hidden motives
Signs of truth and deception in human behavior. Nonverbal cues. Analysis of statements, interpretation of slips of the tongue, casual remarks, and ironic remarks
Questioning techniques to reveal true motives. Logical structure of questions, shifting the dialogue to a more open format
Training Duration: 2 days





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