Описание
Business Training Audience
Business Owners
Board of Directors
Senior Executives
Sustainability Managers and Specialists
HR Managers and Specialists
PR (Public Relations) Managers and Specialists
Government Relations (GR) Managers and Specialists
Chief Risk Officer
Chief Security Officer
CIO
Department Heads
Business training on business continuity management, crisis preparedness, and organizational resilience will help you solve practical problems:
Learn how to build a business continuity management system
Learn how to develop response and recovery plans after a disruption
Understand the structure and principles of Business Continuity Management (BCM)
Skill in conducting a Business Impact Analysis (BIA) and risk assessment
Basic Business Continuity Planning (BCP)
Team crisis response skills
Readiness to implement and maintain a BCM system
Key Topics Business Training:
Introduction to Business Continuity Management (BCM)
Objective: Understand the principles and role of BCM in corporate governance and sustainability
Topics:
What is business continuity and why is it needed?
The difference between BCM and crisis and risk management
International Standards: ISO 22301, ISO 31000
Threat Types: Man-made, natural, cyber risks, human factors, reputational crises
Cases: How companies lost and recovered their businesses after crises
Interactive: Mini-Case Study: «What to Do if the Office is Unavailable?»
Business Impact Analysis (BIA)
Objective: Identify critical processes and assess the consequences of their disruption
Topics:
BIA Methodology: Steps, Tools, and Criteria
Identifying Critical Functions and Resources
Calculating Acceptable Downtime (RTO/RPO)
Business Process Priority Matrix
Tools and Templates for Conducting a BIA
Practice: Completing a BIA Template for a Selected Business Unit
Risk Assessment and Scenario Planning
Objective: Identify Vulnerabilities and Develop Response Scenarios
Topics:
Risk Identification and Classification Methods
Probability and Consequence Matrix
Analysis of Critical Dependencies (Suppliers, IT, Personnel)
Scenario Planning for Crises (Blackout, Cyberattack, Pandemic, etc.)
Vulnerability Mitigation Methods
Practice: Group Exercise – Developing a Response Scenario for a Selected Crisis
Business Continuity Plan (BCP)
Objective: Learn to develop, document, and implement a BCP Disaster Action Plan
Topics:
BCP Structure: Objectives, Responsibilities, and Procedures
Communications Plan and Incident Management
Interaction with External Parties (Partners, Media, Clients)
IT and Infrastructure Recovery
Updating and Storing Documentation
Practice: Creating a BCP Section (e.g., an IT System Failure Action Plan)
Testing, Training, and Improving the BCM System
Goal: Learn to Test and Improve the Continuity System
Topics:
Types of Testing (Tabletop, Simulation, Full-Scale)
Methods for Assessing Personnel Readiness
Errors in BCP Testing
Built-in Training and Plan Update Processes
Integrating BCM into Corporate Culture
Interactive: Role-Playing Crisis Simulation (Crisis Game)
Integrating BCM into Company Strategy
Goal: Make Continuity Part of Strategic Management
Topics:
Linking BCM to ESG and Sustainable Development
The Role of Management and communications
KPIs and BCM performance metrics
ISO 22301 audit and certification
Sustainability culture and team development
Practical training: developing a BCM implementation roadmap for your company
Training duration: 2 days
