PRAED
School of Management

Emotional competence is a person’s ability to:

accurately recognize, distinguish, and correctly express their own emotional states;

consciously develop the necessary feelings and emotional reactions;

understand the emotions, experiences, and motives of others;

influence the emotional climate and mood of a group.

Levels of Emotional Competence

High Level (76–100)

People with a high level of emotional competence:

respect the rights, freedoms, and dignity of each person;

do not impose their own values, but expect mutual respect for the rights of others;

possess a stable sense of self and maintain autonomy even in conditions of increased anxiety;

are able to build deep and stable personal relationships;

successfully adapt to a variety of life situations.

Moderately High (51–75)

People with this level are characterized by:

being responsible and law-abiding members of society;

acting out of a desire to maintain self-respect;

having a well-developed, but not always stable, sense of self and may experience anxiety under the influence of emotions;

being sufficiently motivated and able to delay immediate gratification;

maintaining good interpersonal relationships;

coping with most everyday and social situations.

Average (26–50)

People with average emotional competence:

are overly focused on the opinions of others and direct a significant portion of their energy toward gaining approval rather than achieving personal goals;

are more flexible and forgiving than people with low emotional competence;

function effectively with low anxiety, but as anxiety increases, adaptation may deteriorate;

depend heavily on the assessment of others when forming their self-esteem;

lack a clearly defined sense of self-identity;

often experience dissatisfaction with the quality of interpersonal relationships.

Low Level (0–25)

People with low emotional competence are characterized by:

being guided primarily by personal gain;

having a poor sense of their own personality and boundaries;

lack clearly defined goals and a plan for achieving them;

prone to dependency in relationships and needing external support;

experience difficulty maintaining stable interpersonal relationships;

expend significant emotional resources on coping with anxiety;

lead a disordered, chaotic lifestyle;

avoiding responsibility for their own actions and tending to shift blame to others.